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Insurance ProfessionalsBody Works Plus LLC2019-04-10T08:12:12+00:00

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Body Works Plus

Email: contact@bodyworksplus.com

Phone: 704-332-4404

Fax: 704-332-4272

https://bodyworksplus.com

cash, check, credit card

525 Parkwood Avenue

Charlotte, NC 28206

Hours:
Monday-Friday: 8:00am-5:00pm
Saturday-Sunday: Closed

Repair Consultation Notice

Please note that while Body Works Plus is happy to provide a Free Consultation, a $125 fee may apply for an "Estimate." For most insurance claims, this estimate fee will NOT apply.

If you have your vehicle repaired at Body Works Plus, that estimate fee will be applied to the cost of repairing the vehicle.

Many body shops offer a "Free Estimate." Unfortunately, this kind of verbiage is often misleading. To do a complete "estimate" for collision repairs requires detailed blueprinting of the damage, which can require a considerable amount of work, including some disassembly of the vehicle. For this reason, in the interests of our core values of honesty and transparency, we cannot offer "Free Estimates."

Certified Reviews

I have used Body Works Plus several times (never my fault). Cant say enough about the impressive customer service keeping me updated, the attention to detail, and the like new condition of my repair. Highly recommend Body Works Plus. Cant go wrong! used again today. in and out in 40 minutes. Amazing. The BEST!

23:37 30 Jul 19

We chose Body Works because of the great reviews and very convenient location. We definitely had some bumps in the road regarding communication throughout the process and at one point, questioned what was going on with our car and if there was extra work being done. It took much longer to get our car back than expected and even though we went through insurance, the cost was much more than we anticipated. We know that when it comes to estimates, they can be poorly done (especially with insurance) and sometimes additional damage is found during repair but the lack of transparency made us very uneasy. However, upon realizing how frustrated and uneasy we were, Kim the Operations Manager went FAR above and beyond to rectify it and make sure we were comfortable with the work that was done on the car. When we discussed it, she explained that she had some new people in the shop which is some of the communication breakdowns came from and she had already used it as a learning experience and owned that they dropped the ball on that. We also learned that much of the delay was caused by delays with the insurance company approving the increase in costs, incorrect parts being sent from the manufacturer multiple times and the increase cost was driven off of the way Hyundai constructed the car and that they only use factory parts. She explained how they do not take any shortcuts to ensure the safety of the vehicles they work on and that, and the challenges they faced were the reasons for the delays. Having that context made us feel much better about the situation and we understood why the timeline and cost was what it was. She even had someone drive several hours to get one remaining part that hadn't come in correctly the day we picked it up so there were no more delays. When we saw the car, it was impeccable and they'd had it detailed on the inside. Kim even provided all of the very extensive documentation on the work done in case we had any remaining doubts about the effort they had put in. All in all, we left smiling and Brian the owner came out to talk to us to also apologize and ask if there was anything else they could do. Thank you to Kim and Brian for all the effort you put in to make the situation right and talking with us. It definitely speaks to the pride they have in this body shop and their desire to deliver quality and SAFE work to happy customers.read more

Stephanie Glenn

Stephanie Glenn

22:00 25 Jul 19

I felt welcomed from the moment I walked in! I appreciated all of the ladies up front that made me feel comfortable leaving my car with them. When I picked up I couldn’t be happier with the quality of the repairs! Plus they detailed my car & it was AMAZING thank you all!

Kaleigh Griffith

Kaleigh Griffith

00:22 25 Jul 19

If there were 10 stars, I would give them 10 out of 10 stars. They do excellent work. They really care about you as a consumer. Professional and friendly environment. I highly recommend them.

Jacqueline Mason

Jacqueline Mason

00:30 17 Jul 19

Highly recommend Body Works Plus. The work is impeccable and the staff are amazingly easy to deal with. I received daily text messages (great feature!) on the progress of the work and they detailed my car before I picked it up. It looks like new and I couldn't be more pleased. Thank you Kim and team!

Melissa Wheeler

Melissa Wheeler

18:02 12 Jul 19

These guys are absolutely amazing! Brian the owner, the front office team, the body shop guys are all incredibly nice and talented. Highly recommend this place for any small or big work.

20:27 03 Jul 19

Best experience I’ve ever had with a body shop. Got daily updates and explanations of all work and charges. This was out of pocket for me and they gave me a $250.00 discount for a veteran. I highly recommend these this shop to everybody. X

kenneth stavrakas

kenneth stavrakas

14:29 27 Jun 19

Kim is very helpful person. I would like to give them more than 5. I am from Florida and moved to Charlotte a week back and I am not sure which body shop to choose. I have chosen Boby Works from google reviews and I am happy that I made a right decision. My car was hit by someone and back bumper got damaged. As it was other person insurer who handles the claim and they didn’t agreed on supplement charges which was a difference of 2000$ which needs to pay from my pocket. Kim helped me so much, she spoken to Insurance directly and get this settled. And I am very happy person to walk out with my new car. The repair are done perfectly and the car looks same as before accident.I will definitely recommend Body Works Plus. They do great job in getting car fixed and they do know who to work with insurance as well.read more

21:09 17 Jun 19

Brian and his team were amazing. They provided exceptional customer service and made me feel extremely comfortable in having to take my jeep in for repairs. They coordinated the car rental details when I arrived and detailed my jeep when I came back for it. This is top notch service! I highly recommend Body Works. You won't be disappointed.

22:55 13 May 19

Had to have my whole front end replaced. They did a fantastic job, warranty their repairs for life, cleaned and vacuumed the whole car, updated me every day on their progress as well as the status of the insurance company. Overall I won’t be going anywhere else for repairs or body work. This place is THE best.

Gregory Williams

Gregory Williams

21:51 10 May 19

I picked up my Buick Verano from this shop yesterday and my car looks brand new. They handled all of the insurance related issues directly with my insurance and made sure all the adequate fixes related to my claim were addressed. The front ladies were an absolutely delight to work with (Jennifer and Kim) and went above and beyond to answer questions and make sure my car was fixed correctly (per claim related issues). I would go back to this business again and again anytime I have body repair related car issues. A++ customer service and body repair business overall. Highly recommend.read more

13:34 19 Apr 19

This Collision Center is the best! I am truly grateful to have found them thanks to Google. Ms. Kim and Mr. Brian were professional and gave valet service from the moment I stepped into the door, through speaking with my insurance, and when I came to pick up my vehicle. My vehicle looks better than the day I bought it! They went above and beyond. One thing I loved the most is that they are not sharks in the business. They gave truthful estimates and fixed my vehicle appropriately. Their business is not based on haphazard capital gain but by ensuring the customer is satisfied and treating them as family which is rare in Charlotte.I am truly satisfied and would recommend them to Family, Friends, and Colleagues.read more

Chris Hollingsworth

Chris Hollingsworth

09:39 19 Apr 19

Body Works Plus is a great shop, the owner Brian Davies handle my claim like it was his...and I really appreciated that..great service starting in the front desk to the delivery of the car.. 3 weeks ago I got rear-ended so my 1st and only option was to take my car in my opinion to the best shop in Charlotte NC area Body Works Plus...There were some changes in the office and you can notice the change...I was greeted by Brian who introduced me to Kim ( Operations Manager) and she was amazing ..she walk me through all the process of the repair and understand my needs, and then I met Jennifer (customer service) she kept me informed of every single step of the repair process and always with a smile on her face..at the end of the repairs I met Chris ( Shop Manager) who delivered my car to me, he explained again what repairs they did, and he made sure I was happy with the results, thank you Chris I really appreciated the time you took to explain everything, and as I expected the work was 💯 ...I have to thank all the team in the shop because they are the best...and if you are reading these and looking for a shop that works for you not for the insurance company, that only uses OEM parts not aftermarket parts and will do the best job for you I definitely recommend BODY WORKS PLUS....read more

23:54 18 Apr 19

I wanted to relay that Brian and Kim provided me with an outstanding experience with Body Work Plus. I took my car to Body Works Plus after hours of research as I have a hard to find car, unique color, and it is my “baby”. I had many recommendations from the insurance adjuster, but my research paid off.From the moment that I stepped foot into the building, Brian and Kim did a fantastic job keeping me informed step by step regarding the progress of my repair. By the time that I receive my car back I was surprised how fast the work was done, but more so with the thorough work and attention to detail that was provided. My Audi looks like a brand new car and the paint matches were spot on.Thank you very much for doing such a fantastic job fixing my car, and raising the bar in customer service. I would highly recommend Body Work Plus for any type of body shop work to my friends, family, and customers.read more

16:21 08 Mar 19

The best of the best body shop around! I took my vehicle for an estimate after it was hit. Kim was amazing and gave me the best advice. She treated me like a daughter and was up front and honest. Customer service is outstanding. Highly recommend!

14:43 06 Mar 19

February 2019 I went to Body Works Plus where I met the owner Brian, who greeted me with a warm welcome. He told me Kim would be right with me . Upon meeting the Operations Manager, Kim I was extremely impressed with her level of professionalism, and outstanding customer service. She reviewed the specifics in getting my car repaired and kept me informed throughout the process. Body Works Plus did an amazing job repairing my car. If exceptional customer service and quality work is your mission , I have 3 words Body Works Plus.Thank you Brian , Kim, and staff!read more

17:00 28 Feb 19

Body Work Plus Team Rocks! My brand new Jeep Overland was rear ended & this team made it look like it came off the showroom floor! Kim was so helpful in keeping us updated with my vehicle & the insurance process. Thank you Brian and all of your team for the OUTSTANDING work & customer service!! Your on the top of my recommendation list.

marie shackelford

marie shackelford

19:42 22 Feb 19

This was a great experience with a family type atmosphere. The service was outstanding, completed correctly and with care. Being in the insurance industry as an Investigator, it is nice to see a company such as this put safety first. Ethically and morally running a business the way it should be run, putting the customer first! Thanks to Brian and his team of professionals for a job well done!read more

13:54 17 Feb 19

Words cannot express how pleased I am with the quality of work and the customer service that they provided. Kim walked me through the entire process and let me know what to expect up front. The work that they did looks amazing and I am so glad that I trusted them with the repairs.

02:32 09 Feb 19

When your car needs body work, it is typically a stressful situation because you likely have been in an accident. The team at Body Works Plus made my entire experience stress free, from getting the rental car to completing the work earlier than expected. AND MY CAR IS LIKE BRAND NEW!!! I had to leave this review to say thanks to the team (special thanks to Kim and Brian) that totally restored my vehicle and went above and beyond my expectations to make the car like new.read more

Jackie Wardwell

Jackie Wardwell

16:24 06 Feb 19

When you need body work done to your car, it is typically a stressful situation because you likely have been in some sort of accident. The team at Body Works Plus made my entire experience stress free, from getting the rental car to completing the work earlier than expected. AND MY CAR IS LIKE BRAND NEW!!! I had to leave this review to say thanks to the team that totally restored my vehicle and went above and beyond my expectations to make the car like new.read more

Jackie Wardwell

Jackie Wardwell

16:21 06 Feb 19

Body Works Plus did such an amazing job repairing my car after someone rear ended me. They went above and beyond to make the process as easy as possible. They not only handled working with my insurance company, they made arrangements for my rental car upon pickup and drop off. The car looks back to brand new, and detailed from top to bottom. It was a pleasure working with them and would highly recommend.read more

17:49 24 Jan 19

I would like to thank Kim and Brian for the OUTSTANDING experience I had having my vehicle repaired at Body Works Plus. Luckily, I have not really had the opportunity to need body work completed on my vehicle. Unfortunately that time finally came. Due to my lack of research, I initially paid the price....the national chain body shop assured me that my vehicle would be back to new....well that never happened. I contacted Body Works Plus when I was finally fed up with the lip service and terrible workmanship from the national chain body shop. Basically, Brian and his team agreed to work on the problems that the national chain body shop created while they attempted to fix my vehicle. Brian was very professional from the very first time we spoke, and that was further exhibited with the work product that his shop completed. Kim was also very professional throughout the entire experience. They both made me feel like it was their vehicle that they were working on!! It is very reassuring to conduct business with a group of people that have very high integrity and morals....something I think we all put aside when we know we have to deal with vehicle repairs! When people say their vehicle looked better (after Body Works Plus fixed the damage) than it did when it was brand new....they aren't kidding! Brian even double-checked his work on my vehicle by going to different dealerships and taking pictures of brand new vehicles to compare the gaps, alignment, etc. That is unquestionable integrity!! Brian and Kim, thank you both for everything you guys did.....it was an absolute pleasure meeting and conducting business with both of you!read more

02:26 24 Jan 19

The folks at BWP came highly recommended by my trusted mechanic so I figured why not? Not only did they convince the other party’s insurance to double their quote to pay for OEM parts, they didn’t nickle-and-dime me for the tiny differences they couldn’t negotiate. I brought my car in scarred... and with $0 out of my own pocket, my car is way more beautiful than before the guy hit me! Thank you so much!read more

23:27 07 Jan 19

We were traveling from Florida to Virginia and our truck was struck on Interstate 77 while approaching Charlotte, NC. Not knowing any body shops in Charlotte, we called Body Works Plus from our home in Florida. From the first conversation, we felt completely at ease, knowing we were going to be treated fairly and honestly. Our truck was eventually determined to be a total by the insurance company, however the folks at Body Works Plus made certain our Florida license plate was preserved. They removed it from our truck and mailed it back to us. Sometimes it’s the big things, sometimes it’s the small things.. We are so appreciative of the compassion they gave us when we first called, and now have a special respect for the special “little” things they did for us. A truly well run small business with a huge heart.read more

Suzette Engelke

Suzette Engelke

19:31 12 Dec 18

What an awesome experience this has been working with Body Works Plus. I was in my first car accident last month and not knowing what to expect, reached out to Body Works Plus for my body shop. Kim, Chris and the team over there guided me throughout the process and provided me advice that they didn't have to. I would 110 % recommend Body Works Plus to anyone who has either gotten into a car accident or simply needs work done to their vehicle. You will not be disappointed!read more

15:19 29 Nov 18

Took my beloved car here and could not have been happier with the results. From the front desk, to the bodywork itself- the service was impeccable and I could not be happier. My car looks like it just drove off the lot yesterday. They took their time, did fantastic work, and kept me informed all along the way. If I ever find myself in the situation for needing bodywork again -you can guarantee I will return to Body Works Plus!read more

Courtney Gartman

Courtney Gartman

13:48 06 Nov 18

Body Works Plus is a fantastic, thorough, professional auto body shop. I brought in my vehicle after hurricane Florence wrecked my hood. They fixed it within the week, worked diligently to coordinate with my insurance, and made sure I got the BEST parts put on my vehicle to ensure quality and safety, as well as made sure I stayed updated throughout the process. They even drove me to a coffee shop down the road while I waited for my insurance adjuster to make some final changes. These people are top of the line and I have already recommended their repair services to everyone I know. Can't say enough about this wonderful business! THANK YOU!read more

18:52 15 Oct 18

Body works plus is the definition of of a well operating business. From the top to the bottom, my vehicle was repaired UNDER costs quoted, and completed BEFORE expected finish date. Factor in this was during a tropical storm, I could not have been more impressed. My car looks perfect, and was even detailed inside and out upon pickup. Best experience in Charlotte by far. Chem them out !read more

22:00 26 Sep 18

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